Contact Us
And Frequently Asked Questions
Frequently Asked Questions
Bookings
You can make a booking online here. You are able to amend or cancel a booking online via your confirmation email or please contact the restaurant directly.
We welcome all well behaved dogs in our bar areas and on all the outside decking areas at our restaurants, please tell us that you’ll be dining with your four legged friend when booking your table.
Come and kick off your cowboy boots and stay the night with us at our Tunbridge Wells ranch, to book a hotel room click here.
Breakfast is served at our Tunbridge Wells ranch 7 days a week until midday, please check opening times here.
Dietary Requirements
Yes we do, please find our allergen menu at the bottom of our menus page here, if you have any further questions in regards to dietary requirements, please call the restaurant directly and speak to the Manager on duty who will be more than happy to help.
Vouchers, discounts & the Smith & Western app
You can purchase gift vouchers directly from our website here, all vouchers are sent as e-vouchers and can be used at any of our restaurants against food or drink, please note gift vouchers can not be used for hotel bookings. All vouchers issued have a 6 month validation, expired vouchers can not be accepted.
Your app barcode must be shown to your server and scanned before payment is taken for you to receive your offers and points. Unfortunately points cannot be added after you have paid.
You can refer one friend every four days to receive your referral bonus points.
All our promotions and discounts can be found on the Smith & Western app, we aren’t currently running promotions with other providers.
Feedback and Vacancies
This is amazing news, please see all our current vacancies and how you can apply here.
We hope you’ve had a fabulous time with us, if you’d like to send us some feedback we’d love to hear from you – please click here.
Still can't find what you're looking for?
Frequently Asked Questions
You can make a booking online here. You are able to amend or cancel a booking online via your confirmation email or please contact the restaurant directly.
Yes we do, please find our allergen menu at the bottom of our menus page here, if you have any further questions in regards to dietary requirements, please call the restaurant directly and speak to the Manager on duty who will be more than happy to help.
We welcome all well behaved dogs in our bar areas and on all the outside decking areas at our restaurants, please tell us that you’ll be dining with your four legged friend when booking your table.
Come and kick off your cowboy boots and stay the night with us at our Tunbridge Wells ranch, to book a hotel room click here.
Breakfast is served at our Tunbridge Wells ranch 7 days a week until midday, please check opening times here.
You can purchase gift vouchers directly from our website here, all vouchers are sent as e-vouchers and can be used at any of our restaurants against food or drink, please note gift vouchers can not be used for hotel bookings. All vouchers issued have a 6 month validation, expired vouchers can not be accepted.
Your app barcode must be shown to your server and scanned before payment is taken for you to receive your offers and points. Unfortunately points cannot be added after you have paid.
You can refer one friend every four days to receive your referral bonus points.
All our promotions and discounts can be found on the Smith & Western app, we aren’t currently running promotions with other providers.
This is amazing news, please see all our current vacancies and how you can apply here.
We hope you’ve had a fabulous time with us, if you’d like to send us some feedback we’d love to hear from you – please click here.